Payment Policy

Welcome to fetchluxa! Please review our Billing Terms and Conditions carefully before making a purchase. By shopping with us, you agree to the following terms and conditions.

Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover
  • Online Payments: Stripe

Payment Processing

All payments are processed securely through Stripe, ensuring that your personal and payment information is protected. When you place an order, your credit card or other payment method will be charged immediately upon checkout.

Pricing and Currency

All prices on our website are listed in USD (United States Dollars). fetchluxa reserves the right to change prices at any time without prior notice. Prices do not include shipping fees, taxes, or customs duties, which will be calculated at checkout where applicable.

Billing Information

You must provide accurate and complete billing information, including your full name, address, telephone number, and a valid payment method. Failure to provide correct billing information may result in a delay or cancellation of your order.

Order Confirmation

Once your payment has been successfully processed, you will receive an order confirmation email containing the details of your purchase. Please review this email carefully and contact us immediately if you notice any discrepancies.

Cancellations and Modifications

If you need to cancel or modify your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that once an order has been processed and shipped, it cannot be canceled or modified.

Refunds and Returns

For information on refunds and returns, please refer to our Return Policy

Disputes

In the event of a payment dispute, please contact our customer service team immediately. We will work with you and the payment processor to resolve the issue as quickly as possible.