Privacy policy

Privacy Policy

At fetchluxa, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website and use our services.

Information We Collect

1. Personal Information: We collect personal information that you provide to us when you create an account, place an order, or contact us. This may include:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information

2. Non-Personal Information: We collect non-personal information automatically when you visit our website. This may include:

  • IP address
  • Browser type
  • Operating system
  • Referring URLs
  • Pages viewed
  • Date and time of visits

How We Use Your Information

We use your information for the following purposes:

  • Order Processing: To process and fulfill your orders, including sending order confirmations and shipping notifications.
  • Customer Support: To provide customer support and respond to your inquiries.
  • Marketing: To send you promotional materials and updates about our products and services. You can opt-out of receiving marketing emails at any time.
  • Improvement: To improve our website, products, and services based on your feedback and usage patterns.
  • Security: To protect against fraud and unauthorized transactions, and to ensure the security of our website.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, and servicing you. These parties agree to keep your information confidential.
  • Legal Requirements: We may disclose your information if required by law or in response to a valid request from a law enforcement or government agency.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the new owners.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

  • Encryption: Sensitive information (such as payment details) is encrypted during transmission using Secure Socket Layer (SSL) technology.
  • Access Controls: Access to your personal information is restricted to authorized personnel who need to know that information in order to perform their job duties.
  • Regular Security Audits: We regularly review our security practices and update them as necessary to protect your data.

Your Rights

You have the right to:

  • Access: Request access to the personal information we hold about you.
  • Rectification: Request correction of any inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to certain legal obligations.
  • Opt-Out: Opt-out of receiving marketing communications from us.

To exercise any of these rights, please contact us using the information provided below.

Cookies

We use cookies to enhance your experience on our website. Cookies are small data files that are stored on your device. They help us remember your preferences, track your usage of our site, and improve our services. You can choose to disable cookies through your browser settings, but doing so may affect your ability to use certain features of our site.

Third-Party Links

Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting. We encourage you to review this page periodically for the latest information on our privacy practices.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us:

Email: [email protected]

Address: 4205 Woodlawn Ave, Los Angeles, CA 90011, United States

Thank you for trusting fetchluxa with your personal information. We are committed to protecting your privacy and providing you with a secure shopping experience.

fetchluxa
Fashion Forward Since 2019